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Massachusetts Ambulance Association

Upcoming events

    • May 23, 2019
    • 11:00 AM - 1:00 PM
    • Holiday Inn Boston-Dedham

    Connect with the MAA board and fellow members on key advocacy topics. The meeting will begin at 11:00 am and end at 1:00 pm. A light sandwich lunch will be provided.


    Will be provided onsite.


    Terrace Room (Updated May 9)
    Holiday Inn Boston-Dedham Hotel & Conference Center
    55 Ariadne Road
    Dedham, MA 02026


    Ample free parking is available. No pass is needed.

    • May 24, 2019
    • 8:00 AM - 4:00 PM
    • Trinity EMS Training Center

    This workshop focuses on QAQI on the International Academy of Emergency Dispatchers EMD system. A simple working lunch will be provided.

    Target Audience

    The target audience for this class is IAED Q’s.  Q’s from all EMD systems are welcomed.  Each session of the conference will be 30 or 60 minutes long.  


    Presenters for the workshop are from Priority Dispatch,  Pro EMS, and Trinity EMS.
    • 08:00-08:15    Welcome, Housekeeping
    • 08:15-08:45    Scoring standards 10                  Brad Lamothe
      How we transitioned to scoring standards 10 and how we use it.
    • 08:45-09:30    EMD learning plan 2.0                 Joe Breen
      Trinity’s revised learning plan for EMD improvement
    • 09:30-09:45    Quality Improvement Unit, Dispatch Review Committee       Chris Archambault
      An overview out Trinity’s QIU and DRC. How we got this going and how easy it is to use.
    • 09:45-10:00    Break
    • 10:00-12:00   Compliance Factors, QA, QI            Tony Guido
    • 12:00-13:00    Working lunch    Live QA with Joe and Brad
      We will Q calls that Trinity has received (HIPPA Compliant) and show how we do this. Class participation will be encouraged.
    • 13:00-15:00   QA Infrastructure                         Tony Guido
    • 15:00-15:15 Break
    • 15:15-15:45  Steering Committee                      Jon Kelley
      An overview of our Dispatch Steering Committee and the inclusion of our Medical Director.
    • 15:45-16:00    Wrap up and Q&A                        All


    Registration is complimentary to communications professionals, and lunch will be provided. (Non-Priority Dispatch vendors are welcome to participate in the class for a $100 registration fee, but are not eligible to promote their products.) 


    Address for Uber or Taxi

    Trinity EMS Training Center

    10 Jean Ave Unit 12

    Chelmsford MA, 01824

    Address for Parking

    Parking is restricted at the training center. If you are driving, please park at

    Trinity EMS Headquarters 

    1221 Westford St

    Lowell, MA 

    A shuttle will bring you to the training center.

    Continuing Education Credits

    This workshop has been approved by the Massachusetts State 911 Department for 8 CEUs.

    Sponsored By

    • May 29, 2019
    • Fenway Park

    Please join us on the evening of May 29th, 2019 for the first ever EMS Night at Fenway, where the Boston Red Sox will play the Cleveland Indians. $5 from every ticket purchased through www.redsox.com/EMS will go toward benefiting the National EMS Memorial Foundation.

    While this is not the only Major League Baseball game honoring EMS professionals and benefiting the National EMS Memorial Foundation, we need your help to make it an annual event in Boston. The Red Sox have set aside hundreds of seats for us and we aim to fill every one of them. We hope for such a positive response that this becomes a national trend across all Major League Baseball teams.

    Tickets are already selling, and group options will run out soon, so don’t wait.

    If you are getting this message, you recognize the importance of honoring EMS professionals. We encourage you to let others know about this event, beyond your colleagues in uniform; invite friends, family, and anyone who has or might one day be positively impacted by your work. I have attached a flyer which you are welcome to disseminate broadly. If you promote the event on social media, we have attached an image file that can be attached to your post. Please use the following hashtags: #EMSNight #EMSMemorial #RedSox

    Tickets must be purchased at www.redsox.com/ems.

    Unfortunately, in the business of saving lives, there are times when the call of duty leads to the ultimate sacrifice. The National Memorial EMS Foundation is working tirelessly to create a monument in our Nation’s Capital. On November 3rd, the Memorial Foundation achieved a major milestone when the US House and Senate, by unanimous consent passed H.R. 1037, and the President signed the National EMS Memorial Bill into law to establish a permanent memorial. By attending the game, you are not only acknowledging the important work of EMS, but also taking the Memorial Foundation one step closer to achieving their mission of commemorating the service, commitment and sacrifice of our nation’s EMS providers. For more information go to http://emsmemorial.com/.

    When planning for the event itself, please arrive early for the pre-game ceremony, which will honor and recognize EMS providers.

    We hope to see you at the game!

    • June 12, 2019
    • 10:00 AM - 3:00 PM
    • Pro EMS | Cambridge, MA

    MAA is pleased to share with you details for our next Operations Summit. Join your EMS colleagues to share ideas and best practices.

    MAA Operations Summit
    Wednesday, June 12, 2019
    10:00 a.m.–3:00 p.m.


    Pro EMS
    31 Smith Pl
    Cambridge, MA 02138

    Target Audience

    EMS Directors and Managers


    The focus of this workshop will be continuity of operations during weather disasters, major incidents, and other disruptive events.

    • 0915-1000 Registration
    • 1000-1050 New England Natural and Man-Made Disasters (Rick A. Barry, Medstar)
    • 1100-1150 Continuity of Operations (Jon Kelley, Trinity)
    • 1200-1250 Lunch/Sponsor Talk (Email maa@ambulance.org for sponsorship!)
    • 1300-1500 Group Exercise: Managing the First Few Hours (Rick A. Barry, Medstar & Rachid Sbay, Professional)


    Sponsorships for the Summit begin at $1250, and exclusive sponsorships is just $2500. Contact maa@ambulance.org for details.

Past events

May 14, 2019 ICS-300: Intermediate ICS for Expanding Incidents
May 13, 2019 Workforce Development: Supervisor-Level Workshop
April 17, 2019 Ambulance Billing Working Group
March 27, 2019 Fleet Luncheon
February 27, 2019 Owner & CEO Dinner
January 31, 2019 Operations Luncheon
January 10, 2019 MAA Annual Dinner
January 10, 2019 Ambulance Billing Working Group
December 05, 2018 Ambulance HR Roundtable
November 28, 2018 Membership Meeting
October 04, 2018 AAA HR Supervisor SimLab
September 27, 2018 Fleet Luncheon
September 13, 2018 Operations Luncheon
September 12, 2018 Ambulance Billing Working Group
June 06, 2018 Operations Summit
May 30, 2018 EMS Pro (formerly CT EMS Expo)
May 03, 2018 Operations Luncheon
April 26, 2018 Fleet Luncheon
February 16, 2018 Priority Dispatch Advanced EMD Certification
February 15, 2018 MAA Annual Dinner & Special Meeting
February 15, 2018 EMD Workshop (Ambulance & Public Safety)
February 07, 2018 Priority Dispatch Advanced EMD Certification
January 25, 2018 Operations Luncheon
January 10, 2018 Operations Summit
December 05, 2017 Membership Meeting
November 16, 2017 November Fleet Services Luncheon
October 19, 2017 Massachusetts EMS Conference
September 28, 2017 Operations Group Meeting
September 19, 2017 OEMS Ambulance Inspection Workshop
September 11, 2017 Billing Summit 2017
July 26, 2017 July Fleet Services Luncheon
July 13, 2017 Accident Reporting and Investigation Workshop
June 07, 2017 Operations Summit
May 10, 2017 May 2017 Membership CALL
April 06, 2017 Quarterly Operations Lunch
March 29, 2017 Fleet Services Luncheon
March 09, 2017 MAA Annual Dinner & Legislator of the Year Award
January 22, 2017 Bruins BFit First Responder Challenge
December 07, 2016 Best Practices Summit + MAA Membership Meeting
September 29, 2016 Compliance & Billing Workshop (AAA)
September 21, 2016 Employment Lawsuit Webinar (AAA)
September 20, 2016 September Membership Meeting
July 13, 2016 July Membership Meeting Teleconference
June 20, 2016 Virtual Billing Roundtable
May 04, 2016 MAA May 2016 Membership Meeting